Return Policy

Merchant

"ТС Груп" ООД
8 Sveta Petka St, Ruse, Bulgaria
EIK: 117618988 · VAT BG117618988
Email: [email protected]
Phone: +359 878 846 765

Returns and complaints

Personalised print products are not subject to the standard 14-day online withdrawal (exception for goods made to specification). A manufacturing-defect complaint is accepted within 7 days of receipt, with photos and quantity. If upheld we reprint or refund via the same channel (bank or myPOS), usually within 14 days after approval.

"ТС Груп" ООД · https://tsgroup.bg · 28.10.2026